Last Updated: 03/10/2024

 

This privacy policy ("Privacy Policy") describes how information and data is collected from you when you use the Watts Industries, LLC (“Watts Industries” or “Company” or “we” or “us” or “our”) online website, mobile website, application, digital or text service, or any related products, services, sites, features or functionality (each a "Service", collectively the "Services") and how Watts Industries uses, shares and manages your information and data collected through the Service or in one of our retail stores (“Stores”). By using any of the Services, you consent to collecting, using, processing, and sharing your information as described in this Privacy Policy. This Privacy Policy governs use of our site and our Terms of Use found here.

 

1. Our Privacy Principles

Watts Industries understands that your privacy is important. We want you to understand what information we collect from users of our site, how we handle that information and how you can contact us to correct any information that we may have. We may modify this policy from time to time, which we’ll do by posting the updated version on our site. Any updates will be effective upon posting unless otherwise noted.

 

2. Information that We Collect from You

Information You Directly and Voluntarily Provide to Us

 

We may collect and process some or all of the following information you make available to us if you use the Services:

 

Name

Phone Number

Interests

In addition, if you visit one of our Stores, we may collect and process some or all of the following information you make available to us:

 

Name

Phone Number

Email Address

Mailing Address

Date of Birth

User Account Information

 

We also offer you the option to create a user account through our website or in our Stores that may be visible to other users of the Services and collect other information as part of your user account. If you are a registered user, you may also be able to adjust your account settings through your user account. We note that, even if you adjust your settings so that your user account remains private, we can still access and view the information you provide as part of your user account. We may collect your username and login details.

 

Public Data You Post through the Services

 

If you post information on public areas of the Services, that data may be collected and used by us, other users of the Services, and the public generally, such as reviews, comments, and user content. We strongly recommend that you do not post any information through the Services that allows strangers to identify or locate you or that you otherwise do not want to share with the public.

 

Information We Automatically Collect from You

 

In addition to the information you provide to us, the Services may collect and process additional data automatically, this data may include your:

 

Device registration data (e.g. the type of mobile device you use, your mobile device's unique device or advertising ID, IP address, operating system and browser type),

Device settings (e.g. your language preference)

Mobile carrier

Information about how you use the Services (for example, how many times you use the Services each day)

Requested and Referring URLs, IP addresses

Location Data collected through your Device (including, e.g. GPS and WiFi information)

cookie identifiers, device and browser settings and information, and Internet service provider information.

Information about when and how you access and use our website, such as the date and time of your visit or use, the websites you visit before coming and after leaving our website, how you navigate our website, the website pages you view

Inferences about any of the information above that may relate to your preferences, or other matters. We may collect analytics data, or use third-party analytics tools, to help us measure traffic and usage trends and to learn more about the demographics of our users.

 

Non-Personal or Aggregate Information We May Collect:

 

When you access our Site or Services, we may automatically collect non-personally identifiable information from you, such as IP host address, approximate location (“GeoIP”), web pages viewed, browser type, device type, operating system, referring pages, usage and browsing habits on the Site and similar data. We may also aggregate demographic information collected from our users (such as the number of users in a particular geographical location) in a manner that does not identify any particular individual. We may also aggregate information collected offline in connection with the Service, obtain non-personally identifiable information from third-party sources, and develop aggregate information by anonymizing previously collected personal information.

 

We make reasonable efforts to prevent incidental collection of personal information. However, it is sometimes possible when collecting non-personally identifiable information through automatic means that we may unintentionally collect or receive personal information mixed in with the non-personally identifiable information. If you believe we have inadvertently collected your personal information, please notify us at info@dukecityorganix.com.

 

3. How We Use Your Information

We use the information we collect to conduct our business and provide you with the best possible products, services, and experiences, including responding to your inquiries and requests. We may use your information to set up and manage your account, authenticate your identity, and personalize your interactions with our site to continue to improve your experience on our site. In addition to the different ways in which we may use your information that is listed below in greater detail, we also may use your information to conduct research and analysis, prevent and identify fraud, administer our IT systems, comply with and enforce applicable legal requirements and policies such as this Privacy Policy and our Terms of Use, and to accomplish any other purpose for which we provide you specific notice and obtain your consent if required by applicable law.

 

We also may combine any or all of the information that we collect or obtain. Examples of how we use information include:

 

Improving the Services, Providing Support, and Communicating With You

 

Our service providers and we may use the data you provide, or that is collected through the Services to operate and improve the Services, our other sites, applications, products, and services, to contact you from time to time to provide you with important information and notices relating to the Services, and to communicate with you about marketing promotions through email, web, mobile, SMS, direct mail, and any other channel of communication utilized by the company.

 

Advertising and Third-Party Content and Links

 

The Services may be supported through advertising, and we may work with advertisers and advertising networks to provide advertising through the Services. We may provide these advertisers and advertising networks with the ability to collect data about how you interact with the Services and, if applicable, your mobile device. This data may include the unique device or advertising identifier associated with your device and your precise location data, to help analyze and serve targeted advertising on the Services and elsewhere (including third-party sites and applications). In addition, the Services may include third-party content and links to other third-party websites. These advertisers, advertising networks, and third parties may use cookies, pixels, and web beacons to track the actions of users online over time and across different websites or platforms to deliver targeted electronic advertisements to an individual user. You hereby expressly consent to the use of data and information collected from you for marketing purposes.

 

For information about how tracking works for online advertising purposes you can visit http://www.aboutads.info/choices or http://www.aboutads.info/appchoices . We do not have access to or control over cookies, pixels or web beacons that third-party websites or partners may use. We are not responsible for these third-party websites' privacy practices or content. You are encouraged to review the privacy policies of the websites you visit.

 

If you access the Services through a browser, your browser may allow you to adjust your browser settings so that "Do Not Track" requests are sent to the websites you visit. However, we will not disable tracking technology that may be active on the Services in response to any Do Not Track requests that we receive from your browser. You can change your privacy preferences regarding cookies and similar technologies through your browser. You may set your browser to accept all cookies, block certain cookies, require our consent before a cookie is placed in your browser, or block all cookies. Blocking all cookies will affect your online experience and may prevent you from enjoying the full features offered through the Services.

 

Analytics Services

 

We may also work with third-party analytics companies to help us understand how the Services are being used, such as data collection, reporting, ad response measurement, website, and mobile application analytics, and to assist with the delivery of relevant marketing messages and advertisements.

 

We may use Google Analytics, an analytics service provided by Google, or other third-party analytics services providers ("Analytics Services") to collect information about your use of the Services. These analytics services may collect information about the content you view, your system information, and your geographic information. The information generated by the Analytics Services about your use of the Services will be transmitted to and stored by the Analytics Services. The information collected by the Analytics Services allows us to analyze your use of the Services.

 

We encourage you to review your device and Service settings to ensure they are consistent with your preferences, including the collection and use of information. You may be able to stop further collection of certain data by the Services by updating your applicable device settings, or you may uninstall the Services. In addition, you may choose not to share your location details by adjusting your mobile device's location services settings. For instructions on changing the relevant settings, please get in touch with your service provider/carrier or device manufacturer.

 

Purchases and Payment Processors

 

If you purchase through our stores, you can pay using a third-party payment service, such as Stripe, PayPal, Apple Pay, Amazon Pay or other third-party payment services. All information collected by these third-party payment services for processing your payments is not available to us unless you have provided this information to us in connection with your use of the Services. Information collected from you by these third-party payment services is governed by the applicable third-party payment service's privacy policy. You should review the applicable privacy policy before submitting any information to the applicable third-party payment service.

 

We may also use your information to process, fulfill, track, and keep you informed about your orders and returns and to set up and manage your account.

 

Promotions, Sweepstakes, and Contests

 

Occasionally, we may host a promotion, sweepstakes, or content on the Services. In connection with such promotion, sweepstakes, or content, you may be asked to provide personal information or permit the transfer of your personal information to a third party. The parties whose privacy policy applies will be disclosed at the point of collection or transfer, and you will have a choice of whether or not you wish to permit such transfer or collection of information to a third party.

 

If you wish to unsubscribe from receiving marketing communications from us by email, please follow the instructions in each email describing how to do so. If you are a registered user, you may also be able to adjust your email settings by logging in to your account and adjusting your account settings.

 

Social Media and Sharing

 

The Services may use social networking or "share functionality" or contain links to third-party social media sites or applications that we do not own or control. We also allow you to use social media sites or applications to leverage your existing social media site or application accounts to access features of the Services. Your use of these features may result in the collection or sharing of information about you by these sites or applications, depending on the feature.

 

We have no control over and assume no responsibility for any shared functionality or the content, privacy policies, or practices of any third-party site or application. We encourage you to review the privacy policies and settings on the social media sites or applications you interact with to ensure you understand the information that may be collected, used, and shared by those sites. You are subject to the policies of those third parties when and where applicable.

 

4. How We Share Your Information

In addition to sharing your information with any third party under your consent, we may share the information you provide or that we collect in some circumstances as follows:

 

With Advertisers

 

We may share your information with advertisers, third-party advertising networks, and analytics companies who may use it to deliver targeted advertisements to you on the Services, third-party websites, or to advertisers. Similarly, these advertisers may share information about you that they have independently gathered or acquired. We may also share encrypted versions of information we have collected to enable our advertising partners to perform data analysis or for advertising-related use.

 

With Our Partner Programs

 

Suppose you are directed to the Services through a third party. In that case, we may share certain information back with that third party, including information such as name, email and value of purchase depending on the type of relationship or Services utilized.

 

For Marketing Campaigns

 

From time to time, we may disclose certain information (name, mailing address, and non-sensitive transactional information such as your purchase history, amounts paid, and products ordered) to marketing companies for trade or rental purposes. If you prefer to opt out of using your personal information by marketing companies for trade or rental purposes, please let us know at info@dukecityorganix.com. Unless you notify us otherwise, you hereby expressly consent to our disclosure of such for such marketing purposes.

 

With Our Service Providers and Affiliated Companies

 

We may share your information with our service providers who work on our behalf. For example, these service providers may handle payment or credit card processing, data management, customer data pooling or aggregating, feature administration, email distribution, market research, information analysis, and promotions management. These service providers will only have access to the information needed to perform these limited functions on our behalf.

 

We may share your information with any affiliate in our corporate family as long as its privacy practices are substantially similar to ours.

 

As Required By Law or to Protect Rights and to Comply with Our Policies

 

To the extent permitted by law, we will disclose your information to government authorities or third parties, including national security or law enforcement agencies, if required to do so by law, or if requested in response to a subpoena or court order, we believe in our sole and absolute discretion that disclosure is reasonably necessary to protect against fraud, to protect the property or other rights of us or other users, third parties or the public at large, or we believe that you have abused the Services by using it to attack other systems or to gain unauthorized access to any other system, to engage in spamming or otherwise to violate applicable laws or in violation of our Terms of Use. You should be aware that, following disclosure to any third party, your information may be accessible by others to the extent permitted or required by applicable law.

 

Business Transfers or Bankruptcy

 

In the event of a merger, acquisition, bankruptcy, or other sale of all or a portion of our assets or any business, any user information owned or controlled by us may be one of the assets transferred to third parties in such transaction or event. As part of this type of transaction or event, we reserve the right to transfer or assign your information and other information we have collected from users of the Services to third parties. Other than to the extent ordered by a bankruptcy or other court, the use and disclosure of all transferred user information will be subject to this Privacy Policy. However, any information you submit or collected after this type of transfer may be subject to a new privacy policy adopted by the successor entity or acquirer, as applicable.

 

Non-personally identifiable or aggregate information may be used by us for any purposes permitted by law and may be shared with third parties, provided such information does not specifically identify you. Our Site may contain links to third-party websites, products, and services. These third-party websites, products, and services are independent from us, and the information they collect is governed by their privacy practices and not subject to this Privacy Policy. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

 

5. Retaining Your Data: Your Access and Control of Your Information

You expressly waive any requirement under Oklahoma or other state or local laws to delete your personal information and give us consent to retain your personal information, including any patient information for more than sixty (60) days. We acknowledge your right to access and control your data.

 

Accessing, Correcting or Deleting Your Information

 

To request access to or correction of your personal data, you may send an e-mail to info@dukecityorganix.com

 

Please include the registration information you provided through the Services. We may ask you to provide additional information for identity verification purposes or to verify that you own an applicable email account.

 

If you'd like us to delete information that you have provided through the Services, please get in touch with us at info@dukecityorganix.com, and we will respond in a reasonable time. Please note that some or all of the information you provided may be required for the Services to function properly or may be automatically retained in backup storage or records retention archival storage.

 

California Residents

 

Suppose you are a California resident under the age of 18 and are a registered user of the Services. In that case, you may request that we remove content or information about you that you posted on the Services by: (a) submitting a request in writing to info@dukecityoganix.com; and (b) clearly identifying the content or information you wish to have removed and providing sufficient information to allow us to locate the content or information to be removed. However, please note that we are not required to, and may not be able to, erase or otherwise eliminate content or information if: (i) other state or federal laws require us or a third party to maintain the content or information; (ii) the content or information was posted, stored, or republished by another user; (iii) the content or information is anonymized so that you cannot be individually identified; (iv) you do not follow the instructions posted in this Privacy Policy on how to request removal of your content or information; or (v) you have received compensation or other consideration for providing the content. Further, nothing in this provision shall be construed to limit the authority of a law enforcement agency to obtain the applicable content or information.

 

6. Transfer of Data Outside Your Country of Residence

Suppose you are located outside of the United States, and you choose to use the Services or provide your information to us. In that case, your data may be transferred to, processed, and maintained on servers, databases, or cloud storage facilities in the United States. Your use of the Services represents your consent and agreement to these practices. If you do not want your data transferred to processed or maintained in the United States, you should not use the Services.

 

7. The Privacy of Children

The Services are not intended for children of any age. We do not knowingly collect or distribute personal information from or about anyone under 18. You must be 21 or older or 18 years or older and have a valid medical marijuana card to access this site. If a parent or guardian becomes aware that their child has provided us with information without their consent, they should contact us at info@dukecityorganix.com.

 

8. Security Measures

We provide industry-standard physical, electronic, and procedural safeguards to protect the personal data we process and maintain. For example, we take reasonable measures to limit access to this data to authorized employees and contractors who need to know that information to operate, develop, or improve our Services. Please be aware that although we endeavor to provide reasonable security for the data we process and maintain, no system can prevent all potential security breaches. As a result, we cannot guarantee or warrant the security of any information you transmit on or through the Services, and you do so at your own risk.

 

9. Updates to this Privacy Policy

We will notify you of material changes to this Privacy Policy at least thirty (30) days before the effective date of the changes. If you do not agree to such changes following such notice, you should discontinue your use of the Services before the time the modified privacy policy takes effect. If you continue using the Services after the modified privacy policy takes effect, you will be bound by the modified privacy policy.

 

10.Governing Law

The interpretation, application, and effect of this Privacy Policy shall be governed by the laws of the State of California without regard to conflict of law principles. By using our Site or Services, you expressly consent and submit to the jurisdiction of the state courts in New Mexico for any claims or legal actions arising out of or in connection with the Site or Services.

 

11. Contact Us

If you have questions about this Privacy Policy, contact us at info@dukecityorganix.com.